Postage & Tracking
Every order is shipped with Tracking. Registered customers can find their tracking details, order history and reward points balance in their Account. An email with tracking details is also sent when your order is shipped.
Free Shipping - the order total of $150 is based on the regular price of the items, before shipping charges and includes GST. Free Shipping for orders over $150 applies to Australian orders only.
All Rolls of Batting are excluded from the free shipping offer as delivery costs vary to metropolitan, country and remote areas and the fairest way is to charge the freight cost according to the delivery address.
We frequently offer free postage on a large range of our products. Look out for the free shipping label on products as you browse the store
Orders are shipped very quickly, we pride ourselves on quick order processing.
If we are out of stock we will call or email you to advise of the expected delivery time frame.
We send parcels via Australia Post and by courier. We deliver to your home, work or PO box addresses, as well as to rural and regional areas within Australia.
Our products vary enormously in size and weight. We carefully package and weigh each parcel to ensure it is packed effectively to minimise your postage costs. Postage costs shown at the checkout are for Express Post International Mail up to 500grams. If the parcel weighs more we will contact you regarding additional shipping costs.
We can send up to 15 fat quarters or 4 1/4 yards of fabric within the 500 gram limit
Orders shipped to International Addresses are not subject to the 10% Australian Goods and Services Tax (GST). We will adjust your invoice accordingly.
Your packages may be subject to the customs fees and import duties of the country where your order has been shipped. Any customs or duty charges are always the responsibility of the recipient.
All invoices are charged in Australian Dollars AU$. Online currency converters such as www.xe.com are helpful in approximating current exchange rate conversions
Australia Post Rates are in Australian Dollars AU$ and are valid as of 1 March 2021
Coronavirus: International Shipping Updates
Postal services in most countries have been experiencing delivery delays during the pandemic due to limited airline capacity and government restrictions. Express Post International provides the fastest delivery and includes tracking and signature on delivery.
Country specific information regarding current delivery times are updated frequently at this link on Australia Post's website.